CJ
Carmen J
1 reviews | Active since Jul 2019
15 Jul 2019, 13:33
Standardbank Structural Insurance
Standardbank Structural Insurance - I logged a call in May 2019, to date no-one has been there to look at the issue, why are you so bad at providing service?
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
16 Jul 2019, 03:58 Hello Carmen,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply16 Jul 2019, 03:58
Official
Hello Carmen,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
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Carmen J's updateReviewer Update
17 Jul 2019, 15:58Hi Sherline, thanks for your feedback, we had an appointment booked with one of your builders today at 2 and nobody arrived...please can you sort this out? We cannot just take time off work, wait for you guys and no one arrives...
CJ
Carmen J's update17 Jul 2019, 15:58
Reviewer Update
Hi Sherline, thanks for your feedback, we had an appointment booked with one of your builders today at 2 and nobody arrived...please can you sort this out? We cannot just take time off work, wait for you guys and no one arrives...
CJ
Carmen J's updateReviewer Update
19 Jul 2019, 12:21So the builder never arrived and now an SMS to say the job is paused by the builder? Please get your house in order...note to self, don't do business with Standardbank again...
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Carmen J's update19 Jul 2019, 12:21
Reviewer Update
So the builder never arrived and now an SMS to say the job is paused by the builder? Please get your house in order...note to self, don't do business with Standardbank again...
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Carmen J's updateReviewer Update
02 Aug 2019, 08:24The builder was at the premises, what is the outcome of the claim?
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Carmen J's update02 Aug 2019, 08:24
Reviewer Update
The builder was at the premises, what is the outcome of the claim?
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Carmen J's updateReviewer Update
21 Aug 2019, 10:18What was the outcome of this claim? Really pathetic service!!
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Carmen J's update21 Aug 2019, 10:18
Reviewer Update
What was the outcome of this claim? Really pathetic service!!
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Carmen J's updateReviewer Update
22 Aug 2019, 12:14Please cancel this policy...u could not even send someone out to come and view the house when we app**** for a bond with you guys, now the claim has been rejected due to bad workmanship, what a pathetic excuse for an institution...cancel the policy!!
CJ
Carmen J's update22 Aug 2019, 12:14
Reviewer Update
Please cancel this policy...u could not even send someone out to come and view the house when we app**** for a bond with you guys, now the claim has been rejected due to bad workmanship, what a pathetic excuse for an institution...cancel the policy!!
CJ
Carmen J's updateReviewer Update
22 Aug 2019, 12:28a cracked tile on your roof - bad workmanship, disgusting!
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Carmen J's update22 Aug 2019, 12:28
Reviewer Update
a cracked tile on your roof - bad workmanship, disgusting!