RK
Riaan K

1 reviews | Active since Mar 2023

07 Mar 2023, 11:40

Standardbank *****ing my money

Standard bank is *****ing my money with a product i did not asked for or never signed for. With multiple e-mails to their customer care address, e-mails to individuals and telephone calls, they still can't provide the documents i asked for and still continue to ***** my money on a monthly base.

0
Replies (2)
Standard Bank
Standard Bank's reply07 Mar 2023, 12:36
Official
Good Day Riaan

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
***
Standard Bank
Standard Bank's reply09 Mar 2023, 10:21
Official
Hello Mr. Koorts

Thank you for taking our call, we have escalated this matter to our insurance. 

Our team will be in contact to provide you with a follow up on this matter. 

Kindest regards, Standard Bank Hello Peter Team ***