1 reviews | Active since Dec 2016

25 Sept 2019, 14:39

Standardbank Sim card: ****

You rip poor people off. With this Sim card deal. I was sold a Sim card told Tha all I pay is R7. 80 and will receive free data about 2gig a d airtime. And also I will receive more the more I use my standard bank cards.

But this has been a LIE... I have been thus far debited R7. I0x 3 plus R2500x 3 by thus bank. When I call for explanation am told the Sim. Card comes with a set additional credit limit of R2500 which I as a customer was never told about, and how do you give me credit I cannot afford? I never signed up for that.

Now my life is miserable as I owe my other debit order R7500. This is just more reason why leaving this bank would be the best thing... They trying to recover their monies through every possible way... Even if it means ******** their own clients & staff members

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Replies (1)
Standard Bank
Standard Bank's reply25 Sept 2019, 23:11
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support 
Kind regards 
Complaint Resolution Centre
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