1 reviews | Active since Nov 2012
STANDARDBANK SECURITY SYSTEMS ARE QUESTIONABLE
Last night at about 11.33 PM I missed a called from a 0800 number and then a debit of R1706.49 went through on my account. 2 minutes later another R1706.49 was debited as I received an sms. I call ed the bank ***** division and I was told that this was an international withdrawal from Malaysia and they called me on the 08000 number in order for me to authorize the withdrawal. I never picked and funny enough the bank authorized the withdrawal which was done in a country outside of South Africa. I have never even been outside of South Africa and did not inform the bank that I will be going outside of South Africa, Further to this the person advised me that an investigation will take 6 working days. I need my money back and cannot go even a day without it. I need to pay bills as it is Month End and will appreciate if you can bring closure to this and get my money back into my account.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
