SM
Sbusiso M

1 reviews | Active since Jun 2015

22 Dec 2020, 16:06

Standardbank Prestige ***

Standardbank Prestige I called and made telephone application for overdraft increase on 17 December. To date I'm still waiting and I'm told different stories by call Centre agents. I've called 7 times and no assistance whatsoever. I've confirmation of address over and over. The branch Prestige never respond to emails, telephone and cellphone is off at all times. It has become a pain to deal with standardbank in the 12months. I considering a switch every time I've to deal with this institution. Standard of service has dropped so much.

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Replies (2)
SM
Sbusiso M's update22 Dec 2020, 16:12
Reviewer Update
SE MALOPE ***
Standard Bank
Standard Bank's reply31 Dec 2020, 13:21
Official
Hello Sbusiso

Thank you for bringing your concerns to our attention. 

An email was sent to you requesting further details.

Awaiting your response.

Kind regards 
Complaint Resolution Centre 
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