1 reviews | Active since Mar 2018
STANDARDBANK POOR SERVICE
I have been a client with standardbank now for more than 20 years & da service or rather lack of service in da past 4 months with regards to an account query i have experienced is so totally disssatisfying. I have received a sms saying an account has been closed n to date frm January i am still waiting for da funds to come in my account. As a prestige banker i have been to a branch a few times n called da call center n each tym i get told they will get bac to me. Its logged with IT. I am still waiting for someone to get back to me. Really da level of service i have received makes me wnt to move my entire portfolio to another bank. A very dissatisfied customer.
We apologize for the inconvenience and frustration in your experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you to help resolve your complaint.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
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*** (fax)
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We apologize for the inconvenience and frustration in your experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you to help resolve your complaint.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Vanisha Kooverjey
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Vanisha Kooverjey
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***