SJ
Shaun J

1 reviews | Active since Feb 2020

08 Mar 2024, 16:42

Standardbank Poor ***** Service.

I was the unfortunate victim of card *****. I reported it immediately to Standardbank but their *****line Service is pathetic and non-existent. They couldn't care less about my loss. The staff at Tyger Manor were very helpful,espesially Aneesa and Mr Van Wyk to register my loss and complaint against poor customer service. Thank you. Standardbank should do away with their useless telephone agents who hide behind anonymity. To the two ladies at the reception,thank you so much.

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Replies (1)
Standard Bank
Standard Bank's reply08 Mar 2024, 17:03
Official
Dear Shaun

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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