GVdM
Gerrit Van der Merwe

1 reviews | Active since Oct 2021

31 Aug 2022, 20:45

Standardbank poor service

Went to Standardbank New Market, sat in a queue for 1:30 hours, only to be told when we came to the front, to phone home loans, they cant help us. Very unfriendly staff, and not very helpfull.

0
Replies (1)
Standard Bank
Standard Bank's reply01 Sept 2022, 07:49
Official
Good Morning  Gerrit 

This is not the level of service we strive for. We understand your frustration and would like to help. 

We can assure you that your matter is now in the right hands.  We will be escalating this matter to our Branch Leadership team.

We would like to get you sorted as soon as possible. 

Kind regards 
Standard Bank Help Centre 
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