HM
Hanre M

1 reviews | Active since May 2021

10 Aug 2021, 09:02

Standardbank pathetic

Standardbank I just want to follow up on previous reviews, you are absolutely pathetic! It's now a year that you wrongfully put my name up at the credit bureau and somehow can't correct your mistake. I can't believe you were once apon atime, one of the best, but definitely the worst now. Best of all, I thought let me not pay my overdraft and see what happens. One day late a gentlemen from Standardbank phoned me and threatened me to give my name up at the credit bureau and block my account. W. T. F , told him my storie, the answer I got was, it's not his problem, that a different department. Standardbank, wish your clients start to open there eyes and see how **** and pathetic you are, after a year of promises and excuses, I still have a bad credit score, and it was nothing I did to deserve it. Hope your doors closes

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Replies (1)
Standard Bank
Standard Bank's reply13 Aug 2021, 01:12
Official

Hello Hanre Marais
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support.   Kind regards
 Complaint Resolution Centre
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