SH
Shade H
1 reviews | Active since Sept 2013
19 Oct 2020, 12:59
STANDARDBANK NOT INTERESTED IN SME'S FINANCE
I wanted to apply for a commercial bond. However its been impossible - My private banker tried in van to get anyone to contact me - The call center gave me 2 numbers both doesn't work - Maybe lending is only for big companies and not Black Owned SME's I suspect business i too good so they don't need the nuisance.... Very disappointed as i have been a loyal customer going on 12 years. Its easier dealing with bond brokers than your own bank directly...unfortunately bond brokers aren't allowed to deal with commercial property finance!
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Standard Bank's replyOfficial
19 Oct 2020, 16:22Dear Shade Hartley
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply19 Oct 2020, 16:22
Official
Dear Shade Hartley
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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