standardbank NON support

Item: Standard Bank
Rating: 1
Author: philip S

2 days of trying the helpline for standardbank , no answer from any. Just all our consultants are busy and we will answer your call. I am a disabled individual that is why I got internetbanking in the first place. I cant go to a branch for help. if this the route that standardbank is following with a worsening of service , I see them becoming a very small bank eventually.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

25 May 2019, 22:34

Hi Philip

Thank you for posting a comment.

We will get one of our consultants to contact you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's reply25 May 2019, 22:34

Official

Hi Philip

Thank you for posting a comment.

We will get one of our consultants to contact you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's replyOfficial

27 May 2019, 14:49

Dear philip smith

Thank you once again for posting your comments.

I refer to our telephonic conversation and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply27 May 2019, 14:49

Official