GH
Gavin H

1 reviews | Active since Apr 2011

26 Feb 2016, 12:04

StandardBank NO SERVICE

Phoned Standard Bank to upgrade my Titanium card to Private or Platinum and were transfer from pillar to post(10 different people). I then thought I will complain to Prestige Group and just got 2 automated responses and they never bothered to phone. What a disgrace if you treat your elite customers like this.<br> <br> Don't worry FNB will pickup all Standard Bank customers with service like this.<br> <br>

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Replies (1)
Standard Bank
Standard Bank's reply26 Feb 2016, 14:50
Official
Hello Perfecto,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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