StandardBank never want to sort their mistake, with their loan you pay for ever!!

Item: Standard Bank
Rating: 1
Author: Cecilia Z

I had a loan with StandardBank in. 2011.when it was supposed to be paid up in 2017 they said that they had made a mistake with the the interests rates charged. I tried every thing and even went to their headquarters in Johannesburg to have this issue resolved but they don't sort it out and keep sending messages to pay and carry on deducting from my account through debit order. Please help

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

26 Apr 2020, 05:56

Hello Cecilia,

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
***

*** (fax)
***

Standard Bank's reply26 Apr 2020, 05:56

Official