JVdB
Johannes Van der Berg

1 reviews | Active since Apr 2024

09 Feb 2026, 19:08

Standardbank makes me Gatvol

I want to sell my townhouse, settlement amount requested by attorneys. There is fee charged R15000 branch requirments. Phoning the whole day asking if somebody can explain the cost, nobody knows the reason for the fee???????? That fees make large different on the transaction and I am going to lose the transaction because of your **** service and employees not capable of giving reason for the fees!!!!!!!!! I want feedback ASAP

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Replies (9)
Standard Bank
Standard Bank's reply10 Feb 2026, 06:50
Official
Dear Johannes

 
Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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JVdB
Johannes Van der Berg's update10 Feb 2026, 07:43
Reviewer Update
Is this your response? I want feedback because i am gong to lose my transaction of selling property!!! Who is going to pay for the costs???Really I want feedback this morning
Standard Bank
Standard Bank's reply10 Feb 2026, 07:49
Official
Our team will be in contact with you today Johannes. Please be on the look out for our call.
JVdB
Johannes Van der Berg's update10 Feb 2026, 07:58
Reviewer Update
Not today before 10 am otherwise are going to pay for this?
JVdB
Johannes Van der Berg's update10 Feb 2026, 11:09
Reviewer Update
No response really?
JVdB
Johannes Van der Berg's update10 Feb 2026, 12:21
Reviewer Update
Ag hour services is ****, always escalate issues
JVdB
Johannes Van der Berg's update10 Feb 2026, 12:22
Reviewer Update
Management of stb must call me
JVdB
Johannes Van der Berg's update12 Feb 2026, 15:58
Reviewer Update
Good day

Standardbank service and feedback is worst I have ever seen!!!
Your response and turnaround time is horrible!!!!

Really lost a lot of money die Stb no feedback and I want it back from you!!!!


Standard Bank
Standard Bank's reply15 Feb 2026, 07:53
Official
Dear Johannes,

We truly regret that this has been the service you have received. 

Our team will reach out on the next business day. 

 Kindest regards
Standard Bank Hello Peter Team 
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