GH
Grant H
1 reviews | Active since Jul 2010
30 Oct 2020, 05:53
Standardbank losers
So standard bank is quick to debit R 18 from your account every month for the last who knows how many years. They call it credit life insurance. So we get a pandemic Covid 19 and guess what! I go into my bank of over 20yrs and they give me the tactical run around bull****. Email this one, email that one, we can't assist you at the branch sir. Try to cancel the monthly debit of R 18 still given the run around. So standard bank please **** off, I'm moving to a better bank.
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Replies (2)
Standard Bank's replyOfficial
30 Oct 2020, 10:12Dear Grant
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply30 Oct 2020, 10:12
Official
Dear Grant
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
GH
Grant H's updateReviewer Update
30 Oct 2020, 10:50Stop the tactical auto response.
Solve my problem.
My problem is, why when one pays for a service,but when it's needed the service provider gives the client the run around.
Ive paid years for credit protection, and when it was finally needed.
Where is my bank?
Absolutely nowhere.....
Solve my problem.
My problem is, why when one pays for a service,but when it's needed the service provider gives the client the run around.
Ive paid years for credit protection, and when it was finally needed.
Where is my bank?
Absolutely nowhere.....
GH
Grant H's update30 Oct 2020, 10:50
Reviewer Update
Stop the tactical auto response.
Solve my problem.
My problem is, why when one pays for a service,but when it's needed the service provider gives the client the run around.
Ive paid years for credit protection, and when it was finally needed.
Where is my bank?
Absolutely nowhere.....
Solve my problem.
My problem is, why when one pays for a service,but when it's needed the service provider gives the client the run around.
Ive paid years for credit protection, and when it was finally needed.
Where is my bank?
Absolutely nowhere.....