1 reviews | Active since Feb 2016
Standardbank is the worst bank when it comes to insurance claims:-(
<p>I have logged a claim on the 3 June and when I put this on Hellopeter the first time, the ball started rolling and they told me the contractors need to go out and thereafter they will pay out the claim. The contractors went out 2 weeks ago and I did not hear back from standardbank. I tried calling the call centre, hold on for 30 minutes and still no answer. I tried different times of the day and I experienced the same. I tried calling the ********** 000 number that they called me from when I put on hellopeter but also no answer. I left numerous complaints online since I could not get to speak to a consultant but nobody has called me back since.</p> <p> </p> <p>I need this claim resolved within 24 hours please.</p> <p> </p> <p>Thank You</p> <p>Kind Regards</p> <p>Sarita</p>
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
