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Thembisile T

1 reviews | Active since Apr 2025

14 Apr 2025, 10:23

Standardbank is hold...

Standardbank is holding money for my kids SASSA money my kids are starving not even going to school they telling me that the is ***** case that they opened regarding my account without informing me anything now I can widraw sassa money for my kids they don't even give me follow ups of what is going on I must assume now their service is very poor shame they don't care about their customers they don't at oll they just care about them selfs I need my kids money

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Replies (2)
Standard Bank
Standard Bank's reply14 Apr 2025, 10:28
Official
Good day Thembisile, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.

 We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply15 Apr 2025, 13:12
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.