SN
Sibongile N

1 reviews | Active since Aug 2024

29 Mar 2025, 07:36

Standardbank instead of assisting with me they advising me to sell my home

I have been laid off from work since 2023, it’s been six month of writing to Standard Bank requesting assistance with my debt management instead Standardbank handed over my accounts for collections, all collectors say the same thing we would like to help you settle your debt and the help they are providing is directing our conversation to make commitment , “how much I can pay to avoid legal action taken from me despite my advised that I am currently unemployed . Until now Standardbank had not reached out despite writing this review for the time

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Replies (2)
Standard Bank
Standard Bank's reply29 Mar 2025, 08:40
Official
Dear Sibongile N, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply02 Apr 2025, 12:53
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.