1 reviews | Active since Mar 2015

03 May 2020, 13:16

Standardbank increasing banking cost during this time

How is it possible that before lockdown bank costs on my account was R61. Now it went up to R147. More than dubble the amount. In this time where all is struggling Standardbank go to the next level on increasing bank costs. I would be ashamed...... and definitely going to take my 2 accounts, my husbands account and my 2 childrens accounts to another bank. Its a disgrace. Sies man!!

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Replies (2)
Standard Bank
Standard Bank's reply03 May 2020, 23:27
Official
Hello Mariska
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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Standard Bank
Standard Bank's reply07 May 2020, 14:10
Official
Dear Mariska

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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