CVdB
Charlder Van der Berg

1 reviews | Active since Apr 2012

23 May 2021, 09:01

standardbank - incorrect credit reporting

Good day, I just check my credit report and I saw that you report that I have missed payments every month for more than a year. Ive been paying my credit card every month. Ive been with standard bank for more than 22 years. Please explain...

0
Replies (3)
Standard Bank
Standard Bank's reply23 May 2021, 20:04
Official
Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax)*** 
CVdB
Charlder Van der Berg's update15 Jul 2021, 13:06
Reviewer Update
Still waiting, Standardbank!!??
CVdB
Charlder Van der Berg's update15 Jul 2021, 13:11
Reviewer Update
Still waiting on any real action. Please show me it least the last 12 months where did I miss a payment???!