RR
Rene R
1 reviews | Active since Nov 2013
14 Sept 2022, 12:17
Standardbank… *********** as ever!
Hi Standardbank,
Just a complaint to advise that you are as useless as ever, after one call in which I had to speak to 5 people to still not get any service is shocking.
As stated in my call I am in debt review and I would like to know my outstanding balance on my revolving credit facility so that I can settle the account.
But after being sent from pillar to post and never receiving statements for this account I guess I just won’t be settling it. That money can be spent elsewhere I guess… no skin of my nose…
Anyway, just thought I’d let you know how pathetic your service is…
Okay bye!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
14 Sept 2022, 12:24Good Day Rene
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
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Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply14 Sept 2022, 12:24
Official
Good Day Rene
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
RR
Rene R's updateReviewer Update
14 Sept 2022, 14:22Just another note. I asked for my MYMO account to be closed last year December. I just received another statement for the account. It’s still active.
RR
Rene R's update14 Sept 2022, 14:22
Reviewer Update
Just another note. I asked for my MYMO account to be closed last year December. I just received another statement for the account. It’s still active.
Standard Bank's replyOfficial
14 Sept 2022, 15:01Good Day Rene
Thank you for the information.
We will get our counsultant to revert to you.
Kind Regards
Standard Bank Hello Peter Team
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Thank you for the information.
We will get our counsultant to revert to you.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Sept 2022, 15:01
Official
Good Day Rene
Thank you for the information.
We will get our counsultant to revert to you.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for the information.
We will get our counsultant to revert to you.
Kind Regards
Standard Bank Hello Peter Team
***