STANDARDBANK IGNORES DURING COVID-19 LOCKDOWN

I have phoned standard bank twice .filled in forms and sent all documents required and have been totally ignored they refuse to help during lockdown for payment relief. I work as a Turner making hydraulic parts for the morning indestry on a no work no pay basis.my wife works from home as a bit and sell business which consents of people co ming in and out our yard which is banned during lockdown..why all banks in as are making money out of the lockdown charging interest is disgusting people that do not get paid during lockdown should have there debts frozen and reopened when lockdown is over..how ever ive pleaded with standardbank becoz of my situation but have been totally ignored