AB
Ala B

1 reviews | Active since Jan 2019

15 Apr 2021, 11:36

STANDARDBANK HOMELOANS HAS NO SERVICE AND NONE OF THE EMPLOYEES ACCOUNTABLE

Standardbank Homeloans pathetic service, in the past month I have been transferred from pillar to post to no avail.

Don't even bother with sending emails, the response will be that you will still have to phone ***

Notice to sell your property expires after 90 days on the Standardbank system one you have managed to get the notice uploaded -

Question: Which property sells within 90 days in the current economic situation in South Africa?

Whats more are this lame security question that you'll get asked: "do you have a homeloan with Standardbank?"

0
Replies (1)
Standard Bank
Standard Bank's reply16 Apr 2021, 02:23
Official
Dear Ala Breytenbach

Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
  
We apologize for the inconvenience and undue frustration, this has caused.  
  
We greatly appreciate your continued support  
  
Kind regards 
  
Complaint Resolution Centre
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