Standardbank forex and private banking

Item: Standard Bank
Rating: 1
Author: Adriaan C

im a private bank client at standard bank and ive been using standard bank forex for the last 21 years. Now all of a sudden i cant change my salary and this is now the 4th time this is happening that standardbank forex is keeping my money. My app cant do it anymore they say there i a problem it but with no explanation as why. My private banking guys cant help as they cant talk to standardbank forex. this is unacceptable No i have to take money out of my home loan to pay what needs to be paid. so Standardbank is making interest on that

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Replies (1)

Standard Bank's replyOfficial

25 May 2026, 14:43

Dear Adriaan,

Thank you for contacting us for assistance.

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.

We will do our best to resolve this issue as soon as possible and find a solution that works for you.

Our team will contact you to assist you.

Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply25 May 2026, 14:43

Official