Standardbank Estates 1 star rating too much

Item: Standard Bank
Rating: 1
Author: Morgisundri M

StandardTrust...estate department . Been waiting for months now on a signature on a mandate. Disappointing. How long does it get. No response to any follow up.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

21 Nov 2022, 09:15

Good Morning Morsgisundri

This is not the level of service we strive for.

We understand your frustration and are here to help.

We can assure you that your matter is now in the right hands.

Our team will be in touch.

Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply21 Nov 2022, 09:15

Official

Morgisundri M's updateReviewer Update

21 Nov 2022, 09:42

Thank you. I hope so.

Every call I make has been with " matter is escalated "

Emails are ignored.

Trusting we can get better service

Morgisundri M's update21 Nov 2022, 09:42

Reviewer Update

Thank you. I hope so.

Every call I make has been with " matter is escalated "

Emails are ignored.

Trusting we can get better service

Standard Bank's replyOfficial

21 Nov 2022, 09:56

Good day Morgisundri

Our team will reach out to you.

Please be on the look out for our call.

Thank you

Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply21 Nov 2022, 09:56

Official

Good day Morgisundri

Our team will reach out to you.

Please be on the look out for our call.

Thank you

Kindest regards
Standard Bank Hello Peter Team
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