MM
Maiphepi M
1 reviews | Active since Apr 2020
28 Apr 2020, 22:03
Standardbank
Standardbank convinces its prestige account holders to get stdbank sim card at a cost of R39 p/m with the benefit of getting data worth R209 and airtime (R209). However they never load airtime and data as promised but deduct as much as over R500 from registered customers whether you used the sim card or not. The debit orders are irreversible and unfortunately due to lockdown you cannot cancel the sim card service. I would like std bank to reverse the debit order with the reference number below and cancel the sim card with immediate effect.
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
29 Apr 2020, 06:52Hello Maiphephi
Thank you for posting your comments.
Thank you for posting your comments.
Your matter has escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
**********
Complaint Resolution Centre
**********
Standard Bank's reply29 Apr 2020, 06:52
Official
Hello Maiphephi
Thank you for posting your comments.
Thank you for posting your comments.
Your matter has escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
**********
Complaint Resolution Centre
**********
Standard Bank's replyOfficial
04 May 2020, 14:06Dear Maiphepi Modise
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply04 May 2020, 14:06
Official
Dear Maiphepi Modise
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
