HB
Hendrik B
1 reviews | Active since Nov 2018
14 Nov 2018, 16:09
Standardbank dont care about there customers...
They blocked my accounts because they dont have my proof of residence that i have submitted in 2017.....they can see i have submitted it but they still whant me to go to the branch and submit it again.... not email....
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
14 Nov 2018, 16:22Dear Hendrik
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply14 Nov 2018, 16:22
Official
Dear Hendrik
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
***
Standard Bank's replyOfficial
20 Nov 2018, 14:02Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you.
An email response has been sent to you.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
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Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply20 Nov 2018, 14:02
Official
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you.
An email response has been sent to you.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Kind regards
Complaint Resolution Centre
***
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