Standardbank does not care about their clients

If i could rate you lower i would . The worst costumer care ever, standardbank does not care about any of its clients . I had a ***** case the 9th of september 2022 where all my money was ****** from me i followed procedure by opening a case at standardbank ***** department it was all going good the 12th of september 2022 they called me and said they have recovered all my funds and i am Getty ng my fund "do you accept this out come ?"they asked i said yes i do .i did all they asked they ,firstly it was n hassle just getting everything setup again and had to go to bank few times i called but and was on the phone hours at a time , no one could help the friday the 16th it was finally sorted out and fund will be paid to me in 7-10 working days maybe 14 because they have a backlog was the response.. the next week i got a phone call from them saying the have recovered a 1/4 of my funds and they only covered 60% of the lost fees, so what happend to the phone called on the 12 where they said they have recovered everything and i get full refund so they lost or stole my money in a week. I did not accept the outcome due to the 12th conversation.she said "she will send the claim back for full amount and send it to her manager ..fast forward to today where its been more the 4 weeks since i opened a claim i called numerous times and nobody can help they all say only thing they can do is send an urgent email to superiors , i also send emails regarding this fact i only get a half email saying they have send it to there managers "we appreciate your patience" so i still have not receive my money from standardbank i have received no customer service there is no place to open a complaint i even wanted to call ***** and open a ***** case against standardbank . So if you read this and want to open an account at standardbank i would highly recommend you don't. STANDARD BANK DOES NOT CARE ABOUT THEIR CLIENTS ..