QB
Quddesiyah B
1 reviews | Active since Dec 2015
31 Dec 2015, 18:09
Standardbank debited me without my permission.
Good day, i was paid today ( SALARY ) had an arrangement with Standardbank loan to debit R2619.90. Standard bank debited me R2619.90 + R1309.90 + R1309.90. I was advised that they wont be able to assist with reversal of debit order. I then went to the Randburg branch and was assisted by Mushfikha and she was outstanding and she made sure that i get my money back. I was very happy and very impressed with her services. People like Mushfikha deserves a gold medal and a promotion, because she really really went the Extra mile to assist me. Mushfikha is a young lady with alot of potential. I hope and pray that she gets a promotion within Standardbank.
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Replies (1)Standard Bank's replyOfficial
05 Jan 2016, 08:45Hello tristyb1,
Thank you for bringing this to our attention.
Your compliment has been noted.
We do everything in our power to ensure that we provide service and solutions to suit ones needs.
We look forward to your banking relationship with us.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing this to our attention.
Your compliment has been noted.
We do everything in our power to ensure that we provide service and solutions to suit ones needs.
We look forward to your banking relationship with us.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply05 Jan 2016, 08:45
Official
Hello tristyb1,
Thank you for bringing this to our attention.
Your compliment has been noted.
We do everything in our power to ensure that we provide service and solutions to suit ones needs.
We look forward to your banking relationship with us.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing this to our attention.
Your compliment has been noted.
We do everything in our power to ensure that we provide service and solutions to suit ones needs.
We look forward to your banking relationship with us.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
