standardbank customer service a joke

Item: Standard Bank
Rating: 1
Author: Frank D

Customer service none exsisting . waisting your time to go to the branch . Saterday morning 09:40 no other cutomers in bank. Consultance having a discusion for 10 minutes between themselves Ignoring to help . Pathetic service.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

26 Mar 2018, 09:38

Thank you for posting your comments.

The matter is receiving attention and we will be in contact with you shortly.

Regards

Complaint Resolution Centre

Tel: ***

Email: ***

Standard Bank's reply26 Mar 2018, 09:38

Official

Thank you for posting your comments.

The matter is receiving attention and we will be in contact with you shortly.

Regards

Complaint Resolution Centre

Tel: ***

Email: ***

Standard Bank's replyOfficial

28 Mar 2018, 15:35

Dear Frank Davids

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

***

Standard Bank's reply28 Mar 2018, 15:35

Official

Dear Frank Davids

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

***