1 reviews | Active since Jun 2018
Standardbank customer service
2 weeks ago transaction went off my back account as I was busy speaking to the consultant a other transaction happened . the consultant advise me it will take six days to investigate every time I contact the customer service department I get 3 more days waiting period. I just want to know will I be refunded or not .
Dear Khaneetha Small
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Dear Khaneetha Small
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Khaneetha Small
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Khaneetha Small
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***