Standardbank Connect ONLY PROBLEMS!

Absolutely appalling service from Standard Bank Connect!

In just two months, I have experienced incorrect debits, charges for services I don't receive, and lost over R500 on airtime and data purchased on a SIM card that THEY subsequently blocked. I was then told my airtime and data were forfeited!

Requests are actioned without my consent, call centre agents lack basic product knowledge, and accountability is nowhere to be found.

I received my phone in August, and it has been one problem after another. I am DONE. They are welcome to collect the phone and deactivate my eSIM. Please refund the money incorrectly charged and provide written confirmation that no further debits will take place.

I have lost money, time and patience. I would strongly advise against using this service.