Standardbank card collection

Item: Standard Bank
Rating: 1
Author: Annekie R

Trying to get a new credit card from Standardbank after mine was stopped due to *****. Card gets delivered to the branch I requested but the branch is closed. 50 min on a call to re order. Over 2 hours waiting in line to collect.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

07 Jul 2020, 16:13

Hello Annekie

Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply07 Jul 2020, 16:13

Official

Hello Annekie

Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial

13 Jul 2020, 16:22

Dear Annekie

This matter is resolved.

Kind regards
Complaint Resolution Centre
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Standard Bank's reply13 Jul 2020, 16:22

Official

Dear Annekie

This matter is resolved.

Kind regards
Complaint Resolution Centre
**********
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