MM
Mbali M

1 reviews | Active since Apr 2024

08 Apr 2024, 16:29

standardbank

I have had enough of Standard Bank,eveytime I trying applying for anything on my banking App it always comes back as unresolved issue,what is this unresolved issue,I have went to the bank more than 5x all they tell me is try after 3months or they put me through digital banking and they also couldn’t help me,this is my main bank am stuck I can’t even apply for credit or anything & no one is helping.Am tired of all this I would rather close the account ass it doesn’t benefits me & it doesn’t value me

0
Replies (3)
Standard Bank
Standard Bank's reply08 Apr 2024, 16:31
Official
Hi Mbali

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply09 Apr 2024, 12:58
Official
Hi Mbali

Thank you for taking our call. Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help. 

Please don’t hesitate to reach out to us should you need any further assistance. 

Kindest regards, Standard Bank Social Media Team*** 
MM
Mbali M's update14 Apr 2024, 12:48
Reviewer Update
This matter has still not been solved,honestly this is becoming annoying,@standard bank is not taking people serious.I got a call to say the issue has been solved but nothing was done at all