Standardbank bussiness have lost the ball

I have been with Standarbank for 30 years. I have various accounts and of different sorts. I am very happy with departments Private banking, Share trading, home loans. But if you want to make your life hell, try and deal with the business account department of either Mpumalanga or Limpopo. I have transferred my account to Limpopo because the Mpumalanga region just don't exist. You just don't get hold of anybody on any day, and if you do it is just talk and no feedback. Limpopo was slightly better, after a lot of energy and escalation through private banking and noise from myself. But it just does not change. I am writing this because I am no struggling for a month to get a simple card out of them. I give them information, when I eventually get hold of some alive person. They then promise the world and refer you to other people. I give them al them information just to get a email a week later requesting the same information. I rep**** on 11July to an email requesting the final information on the card. It is a week later. No response. Nobody at Bela-Bela branch business will pick up the phone. I ahve a so called representative called Daizie or Paulina but I think she is permanently on holiday , because you just don't get to speak to her. The regional manager from Polokwane, Antoinette, came back but no results, just sweat talk. I believe my application for the credit card for my business of 14 Years with Standard bank is now open for a month.

I am a professional person that is in good standing, a great relationship and with a good credit record with Standard bank for more than 30 yrs., and I can say with a clear conscience they seriously drop the ball at the business department. If you read this be warned.