FC
Francois` Coetzee

1 reviews | Active since Sept 2013

17 Nov 2025, 07:56

Standardbank business online

I wish there was a no star rating for Standardbank business online!!!!!!! This platform of a once reputable bank is really the worst type of banking platform in the world, think a bank without a computer can do better than this type of service that Standardbank business online provide or not provide to their customers!, I really hope that Standardbank can dive deeper into their **** business online platform and start listening to their customers. I’ve sent emails, swearing and pleading to them to have a look into this useless business online platform, but every time they got an excuse or a stupid answer for their incompetence on this site. Today again went and locked in, and then the create payment box can’t be ticked. Locked in and out then give you an unauthorized signal, this is about the 10th time that there is some issues on this stupid platform. I really wish Standbank can do an investigation, because they are busy loosing all their SME business clients, and I did a survey with some other customers and relatives, and they all feel the same, the problem is that it is a big move to close eight accounts and three investments, plus 4 personal accounts, but I would start my campaign to close each account, and also pass this on to all the customers that I know, once I did this. VERY UPSET CUSTOMER WITH THIS WANNA BE NEW BUSINESS ONLINE PLATFORM FROM STANDARDBANK

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Replies (1)
Standard Bank
Standard Bank's reply17 Nov 2025, 08:01
Official
Dear Francois, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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