SJ
Shaun J

1 reviews | Active since Feb 2020

08 Mar 2024, 17:01

Standardbank Best Employee Tygervalley

I was the victim of a *****ulent transaction and being unable to use my cards or bank account app for almost two days, and the ***** Dept of Standard Bank at it's worst (non)performance. I couldn't get help as the ***** dept had to clear certain issues first. The I went to Standardbank Tygervalley Service Centre, where I was assisted by Allhana-Leigh Ebrahim. What a breath of fresh air to see how competent, efficient and with so much ease she resolved my issues within minutes, explaining step-by-step what happened(went wrong). She was more capable and knowledgeable than her older colleagues, at her young age. She is truly an asset to a Standard Bank and the "call agents" should learn from her. I was truly impressed by her workperformance, keep it up!! Standarsbank don't deserve you. But your clients appreciate you!!

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Replies (1)
Standard Bank
Standard Bank's reply08 Mar 2024, 17:09
Official
 Dear Shaun

We appreciate your compliment and good rating! 

We have sent this feedback to the relevant department and have no doubt that your kind words will make Allhana-Leigh day.

Have a great day further.

Kindest regards
Standard Bank Social Media Team 
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