NZ
Nelisiwe Z

1 reviews | Active since Aug 2021

11 Aug 2021, 18:10

STANDARDBANK BANK ACCOUNT

Can someone please assist me here. I moved my salary from standard bank last year July/August , and i have not used the standbank bank account since then. But today i received an email saying "FINAL DEMAND" i owe standard bank R2296 i should make payments or legal actions will be taken against me . I have not used the standard bank account for over a year but now i am receiving demand letter. Yes ibdid not close the account ,but what happened to the bank closing the account if it is not active ? Mind you i have debts with standard bank but they have never send me lawyers. Now i am not using their bank account for over a year i am owing them and i am served with letters.

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Replies (1)
Standard Bank
Standard Bank's reply13 Aug 2021, 00:50
Official

Hello Nelisiwe Zulu
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support.  
 
Kind regards
 
Complaint Resolution Centre
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