1 reviews | Active since Sept 2013
Standardbank BAD BUT Raymond Morris was great
I have arranged with standardbank for a premium holiday and it was granted. HOWEVER standardbank deducted it even though it was approved. After spending hours on the phone with a lot off excuses I was transferred to Raymond Morris when I asked for a manager. HE WAS GREAT!!! I don't think Standardbanks low standard of service is appropriate for this guys great service delivery. I want to thank you Raymond. You are the best. Jacques Ruan Grobler ID no ********** 140087.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided by our bankers to you, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with (Name).
We greatly appreciate your continued support.
Regards
Simphiwe Mtolo
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided by our bankers to you, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with (Name).
We greatly appreciate your continued support.
Regards
Simphiwe Mtolo
Complaint Resolution Centre
***
*** (fax)
***