JB
Jannie B

1 reviews | Active since Nov 2013

19 Jul 2023, 15:57

Standardbank

I been trying to get hold of standardbank since Friday, its literally impossible. This is the second time this year alone. Got a private banker just don't get back to me , when you phone them the call cuts after 10minutes. I want to move my whole family portfolio to another bank.

0
Replies (6)
Standard Bank
Standard Bank's reply19 Jul 2023, 16:06
Official
Hi Jannie

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
 Kindly provide us with your account or id numbers for us to escalate your matter further. 
 
 We apologize for the inconvenience and undue frustration, this has caused. 
 
 We greatly appreciate your continued support. 
 
 Kind Regards
 Standard Bank Hello Peter Team
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JB
Jannie B's update19 Jul 2023, 16:21
Reviewer Update
810****006084
Standard Bank
Standard Bank's reply19 Jul 2023, 16:31
Official
Hi Jannie

Thank you for getting back to us. Please provide us with the full ID number to be able to assist you further.

 Kind Regards
 Standard Bank Hello Peter Team
 ***
 
JB
Jannie B's update19 Jul 2023, 16:51
Reviewer Update
It's keeps blocking out the full ID
810****006084
JB
Jannie B's update19 Jul 2023, 16:52
Reviewer Update
***084
Standard Bank
Standard Bank's reply19 Jul 2023, 16:54
Official
Hi Jannie

Thank you for the details. We will get back to you.

Kind Regards
 Standard Bank Hello Peter Team
 ***