EF
Evert F
1 reviews | Active since Jul 2017
17 Jul 2020, 15:30
Standardbank
So....... I have app**** for a payment holiday on my bond. I don't get ANY response from Standardbank, of which I am a customer for 40 years !! Instead, they hand you over to someone. You get called, send THEM all sorts of documents and think that you will get a response........ Instead, Standardbank just sends it to ANOTHER debt collector...
What a terrific Company to deal with..... gone are the days when you actually paid!!
Apparantly there is no pandamic on their side ??
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Standard Bank's replyOfficial
17 Jul 2020, 16:11Dear Evert Franzsen
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply17 Jul 2020, 16:11
Official
Dear Evert Franzsen
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
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