SE
Sandra E

1 reviews | Active since Jun 2024

16 Jan 2026, 10:36

Standardbank

Its been over a year now chasing standardbank to get my account unblocked i call everytime i get someone who says they'll pass me to someone who'll give me an update nothing is happening. My account got blocked 2024 late 2025 everytime i call they give me different details i only got help from one guy which was late november i sent every required documentation still nothing everytime "we'll send you email about your account" ,nothing is changing that time that account has my money in it.

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Replies (3)
Standard Bank
Standard Bank's reply16 Jan 2026, 11:07
Official
Dear Sandra

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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SE
Sandra E's update16 Jan 2026, 11:17
Reviewer Update
I have been ensure for very long time with no action i am expecting action
Standard Bank
Standard Bank's reply21 Jan 2026, 12:54
Official
Dear Sandra 

Our ***** team has confirmed that this matter has been resolved.

We kindly invite you to rate our service on the Hello Peter website, as well as via the email you will be receiving.

Please feel free to contact us should you require any further assistance.

Kindest regards
Standard Bank Hello Peter Team 
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