LM
Lesedi M

1 reviews | Active since Nov 2024

27 Jan 2025, 10:19

Standardbank

Im at the standardbank at bayside mall in cape town and I'm just appalled by the service how nonchalant and lack of enthusiasm there is to no urgency assist just I can't wait to stop banking here no receptionist nothing you just have to wander around until you are assisted

0
Replies (3)
Standard Bank
Standard Bank's reply27 Jan 2025, 10:29
Official
Dear Lesedi

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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LM
Lesedi M's update31 Jan 2025, 22:35
Reviewer Update
Thank you to Thabisile Nxumalo and Samantha for they were so good at changing my experience
Standard Bank
Standard Bank's reply01 Feb 2025, 15:14
Official
Excellent customer service is our priority, and we are happy that we met that mark! Thank you for leaving an amazing review. It means the world to us and to our entire team! We look forward to serving you again soon!