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constance N
1 reviews | Active since Nov 2024
25 Nov 2024, 02:28
Standardbank ***********
Good morning, l have been waiting for my account to be unblock since May,when am visiting the branch am told the matter is being escalated,to make my business to be on hold because my clients cant pay to my personal account,am really frustrated with Standardbank,actually let us how should a business account operate.Every client that pays put his/her reference, so tired now with story after story please unlock my account and get my funds,l will rather go to Capitec your service really sucks, six consecutive months waiting for the feedback.
Helpful (0)
Replies (23)0
Replies (23)
Standard Bank's replyOfficial
25 Nov 2024, 07:04Good day Constance.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Nov 2024, 07:04
Official
Good day Constance.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
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constance N's updateReviewer Update
26 Nov 2024, 17:01So l should consider Standardbank as a Major bank in South Africa,l would rather consider Tyme bank,Turn around of 24hrs is a week now,So the investigation team has been doing this for the past 6 months.I need my account sorted because am in miserable situation now.
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constance N's update26 Nov 2024, 17:01
Reviewer Update
So l should consider Standardbank as a Major bank in South Africa,l would rather consider Tyme bank,Turn around of 24hrs is a week now,So the investigation team has been doing this for the past 6 months.I need my account sorted because am in miserable situation now.
Standard Bank's replyOfficial
27 Nov 2024, 07:06Good day Constance,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Nov 2024, 07:06
Official
Good day Constance,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
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constance N's updateReviewer Update
29 Nov 2024, 17:04This is done without my consent and who authenticated.
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constance N's update29 Nov 2024, 17:04
Reviewer Update
This is done without my consent and who authenticated.
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constance N's updateReviewer Update
01 Dec 2024, 22:25So do you to reversal of transactions even you get an affidavit stating that a lot of clients use different reference.The message of reversed state from my account with the last 4 digit number,however to which account number because its only showing a 6 digit number which is not an Account. To make it worse no one called from the bank what transpired.
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constance N's update01 Dec 2024, 22:25
Reviewer Update
So do you to reversal of transactions even you get an affidavit stating that a lot of clients use different reference.The message of reversed state from my account with the last 4 digit number,however to which account number because its only showing a 6 digit number which is not an Account. To make it worse no one called from the bank what transpired.
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constance N's updateReviewer Update
04 Dec 2024, 10:00Goodmorning,am still waiting for the response and it's seems this problem of de*****ing customers persist,l saw yesterday on social media clients are crying about their funds,Seems insecure to do business with you,however am not there please find why funds where reversed from my account and paid to whom without my authecation.
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constance N's update04 Dec 2024, 10:00
Reviewer Update
Goodmorning,am still waiting for the response and it's seems this problem of de*****ing customers persist,l saw yesterday on social media clients are crying about their funds,Seems insecure to do business with you,however am not there please find why funds where reversed from my account and paid to whom without my authecation.
Standard Bank's replyOfficial
04 Dec 2024, 12:01Dear Constance
Thank you for writing back to us.
We have referred this matter to our team.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
We have referred this matter to our team.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Dec 2024, 12:01
Official
Dear Constance
Thank you for writing back to us.
We have referred this matter to our team.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
We have referred this matter to our team.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
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constance N's updateReviewer Update
05 Dec 2024, 23:27Goodday,am still waiting for the feedback from the 29th of November,my account was unblocked however why the funds where reversed because those are payment from my clients even today no answer & no calls. Am really confused what is going on with the major like Stdbank.
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constance N's update05 Dec 2024, 23:27
Reviewer Update
Goodday,am still waiting for the feedback from the 29th of November,my account was unblocked however why the funds where reversed because those are payment from my clients even today no answer & no calls. Am really confused what is going on with the major like Stdbank.
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constance N's updateReviewer Update
08 Dec 2024, 03:30Goodmorning,am still waiting for the feedback,its another week again without getting my money. Am receiving sms for written off funds.You really *******.Do you really have trained or dedicated team.
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constance N's update08 Dec 2024, 03:30
Reviewer Update
Goodmorning,am still waiting for the feedback,its another week again without getting my money. Am receiving sms for written off funds.You really *******.Do you really have trained or dedicated team.
Standard Bank's replyOfficial
08 Dec 2024, 09:16Dear Constance
We will follow up with our team and we will be in touch with further feedback.
Our humble apologies for the inconvenience caused.
Kindest regards
Standard Bank Hello Peter Team
***
We will follow up with our team and we will be in touch with further feedback.
Our humble apologies for the inconvenience caused.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Dec 2024, 09:16
Official
Dear Constance
We will follow up with our team and we will be in touch with further feedback.
Our humble apologies for the inconvenience caused.
Kindest regards
Standard Bank Hello Peter Team
***
We will follow up with our team and we will be in touch with further feedback.
Our humble apologies for the inconvenience caused.
Kindest regards
Standard Bank Hello Peter Team
***
cN
constance N's updateReviewer Update
11 Dec 2024, 16:08I really don't know what is going on with Standardbank,actually you guys unblocked my account on the 29 of November again on the 5th of December l received a message that said it's written off,Visited the branch yesterday and l was told the account its closed.So what happened with the funds which was on my account so clearly shows that you *****ing the clients please pay my money before we escalate the matter because you're *****ing
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constance N's update11 Dec 2024, 16:08
Reviewer Update
I really don't know what is going on with Standardbank,actually you guys unblocked my account on the 29 of November again on the 5th of December l received a message that said it's written off,Visited the branch yesterday and l was told the account its closed.So what happened with the funds which was on my account so clearly shows that you *****ing the clients please pay my money before we escalate the matter because you're *****ing
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constance N's updateReviewer Update
11 Dec 2024, 16:08why did the bank close my account
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constance N's update11 Dec 2024, 16:08
Reviewer Update
why did the bank close my account
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constance N's updateReviewer Update
12 Dec 2024, 10:34I have been waiting forever
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constance N's update12 Dec 2024, 10:34
Reviewer Update
I have been waiting forever
Standard Bank's replyOfficial
12 Dec 2024, 10:38Hi Constance
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Dec 2024, 10:38
Official
Hi Constance
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
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constance N's updateReviewer Update
21 Dec 2024, 20:40You good to jump for things,but you're not good to resolve the matter l still wonder how you have *********** Staff.
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constance N's update21 Dec 2024, 20:40
Reviewer Update
You good to jump for things,but you're not good to resolve the matter l still wonder how you have *********** Staff.
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constance N's updateReviewer Update
21 Dec 2024, 22:18It's 10 days without a response which means the ***** team are also *****sters,l still don't believe what the Company has done.
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constance N's update21 Dec 2024, 22:18
Reviewer Update
It's 10 days without a response which means the ***** team are also *****sters,l still don't believe what the Company has done.
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constance N's updateReviewer Update
22 Dec 2024, 18:26Should I wait until Jesus come on Christmas
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constance N's update22 Dec 2024, 18:26
Reviewer Update
Should I wait until Jesus come on Christmas
Standard Bank's replyOfficial
23 Dec 2024, 18:19Dear Constance
We're so sorry for the delay.
We will follow up with our team and we will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
We're so sorry for the delay.
We will follow up with our team and we will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply23 Dec 2024, 18:19
Official
Dear Constance
We're so sorry for the delay.
We will follow up with our team and we will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
We're so sorry for the delay.
We will follow up with our team and we will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
cN
constance N's updateReviewer Update
09 Jan 2025, 13:37It's been a year trying to resolve the matter there after you closed my business account and trying to understand what are you up to.Today ***** team sent an email responding an email of 26th November of which am surprised 14days its 3 months,l really need my ****en account opened with the funds as well
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constance N's update09 Jan 2025, 13:37
Reviewer Update
It's been a year trying to resolve the matter there after you closed my business account and trying to understand what are you up to.Today ***** team sent an email responding an email of 26th November of which am surprised 14days its 3 months,l really need my ****en account opened with the funds as well
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constance N's updateReviewer Update
09 Jan 2025, 13:42Today am told documents provided are Burry really. So the whole 3 months l got such respond from a team you call is being dedicated.
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constance N's update09 Jan 2025, 13:42
Reviewer Update
Today am told documents provided are Burry really. So the whole 3 months l got such respond from a team you call is being dedicated.
Standard Bank's replyOfficial
09 Jan 2025, 13:43Dear Constance
Thank you for writing back to us.
Please note that we will follow up with our team.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
Please note that we will follow up with our team.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Jan 2025, 13:43
Official
Dear Constance
Thank you for writing back to us.
Please note that we will follow up with our team.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
Please note that we will follow up with our team.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
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constance N's updateReviewer Update
09 Jan 2025, 19:03The question is what's the hold up
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constance N's update09 Jan 2025, 19:03
Reviewer Update
The question is what's the hold up
Standard Bank's replyOfficial
10 Jan 2025, 07:10Hi Constance
Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Jan 2025, 07:10
Official
Hi Constance
Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***