standardbank

For the past 3 month i was been trying to sort out the problem i have with my current account with standard bank but always when i call the customer service will be transfered to 100 consultant with no help i went to the branch in mall of Africa but still refered to other department which i called and send email and till today no one is helping me. Can someone please help me. The service at this bank went from BAD to WORSE. i waited for on a long quu and ended up not getting helped