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Ronnie R

1 reviews | Active since Jun 2018

29 Jun 2018, 11:12

Standardbank

Good day. Standard bank faild to close my check account. now they keep transferring money from my savings account to the closed check account. Standardbank centurion was supposed to resolved the matter butt they didnt after the first fransfer. now the transfer a second amount to the so called closed account and they dont seem to know what is the problem.

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Replies (2)
Standard Bank
Standard Bank's reply29 Jun 2018, 12:04
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply05 Jul 2018, 14:20
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 5th of July 2018.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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