GG
Geraldine G
1 reviews | Active since Jun 2024
05 Nov 2025, 06:38
Standardbank
On the 27 October I transfer money from my old mutual account to my standardbank account ,and guess what standardbank block my account ,my debit orders cant go off,I cant pay any one,I get the proof that I have paid the money from my old mutual account to standardbank,until today I cant get my own money and it's been th 5th November ,my own money that I cant get hold of ,and I also have accounts to pay but Standardbank feel they have the ownership of my money that they did not work for that I have been work for,I am disappointed in them and it is the second time so how can you trust standardbank.......I am so disappointed
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
05 Nov 2025, 06:51Dear Geraldine,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Nov 2025, 06:51
Official
Dear Geraldine,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
GG
Geraldine G's updateReviewer Update
05 Nov 2025, 07:00For the second time in a row you block my account and I cant pay my account do you know how stresfull it is,so I want it to resolve today as how can I struggle to get my own money that I have been working for and not you.
GG
Geraldine G's update05 Nov 2025, 07:00
Reviewer Update
For the second time in a row you block my account and I cant pay my account do you know how stresfull it is,so I want it to resolve today as how can I struggle to get my own money that I have been working for and not you.
GG
Geraldine G's updateReviewer Update
05 Nov 2025, 08:52Buy how long will it take sorry will not pay my debts
GG
Geraldine G's update05 Nov 2025, 08:52
Reviewer Update
Buy how long will it take sorry will not pay my debts
GG
Geraldine G's updateReviewer Update
07 Nov 2025, 06:47Today it marks day 8 that I cant get hold of my own money ,standardbank put a block on my account ,and today is the last day that I have to pay my accounts and because of standardbank that put a block on my account I will be list on the credit bureau and it is my own money that I have to struggle to get.I did transfer money from my bidvest account who are link to old mutual to my standardbank account for my debt to go of and they fell is is ***** I am very disappointed as I need my money for my debts and it is day 8 ,I even give the proof of payment and bankstatement but still they dont want to release my hard working money and it is not right towards me.
GG
Geraldine G's update07 Nov 2025, 06:47
Reviewer Update
Today it marks day 8 that I cant get hold of my own money ,standardbank put a block on my account ,and today is the last day that I have to pay my accounts and because of standardbank that put a block on my account I will be list on the credit bureau and it is my own money that I have to struggle to get.I did transfer money from my bidvest account who are link to old mutual to my standardbank account for my debt to go of and they fell is is ***** I am very disappointed as I need my money for my debts and it is day 8 ,I even give the proof of payment and bankstatement but still they dont want to release my hard working money and it is not right towards me.
GG
Geraldine G's updateReviewer Update
07 Nov 2025, 07:24That is not a answer as my debt needs be paid to day and I dont have any patience left ,I think I mast go further with this case,I cant struggle to get my own hard working working
GG
Geraldine G's update07 Nov 2025, 07:24
Reviewer Update
That is not a answer as my debt needs be paid to day and I dont have any patience left ,I think I mast go further with this case,I cant struggle to get my own hard working working
Standard Bank's replyOfficial
12 Nov 2025, 10:17Dear Geraldine,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Nov 2025, 10:17
Official
Dear Geraldine,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***