RF
Renette F
1 reviews | Active since Apr 2024
24 Apr 2024, 10:55
STANDARD - WORST BANK EVER
STANDARD BANK had to pay out a deceased estate. We supp**** EVERY document they needed. After waiting for several weeks for Standard Bank to do the payout. They sent me sms to show that they made the payment - to a NO EXISTING bank account. We are trying to just get somebody to speak to but you just get passed from person to person. Nobody knows how to rectify or willing to help. STANDARD BANK has the most *********** people who 'work' for them. I urge people to stay away from STANDARD BANK. When you have a problem they can't or are not willing to help. We suspect they cover up for WHAT???
Helpful (0)
Replies (9)0
Replies (9)
Standard Bank's replyOfficial
24 Apr 2024, 11:00Hi Renette
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply24 Apr 2024, 11:00
Official
Hi Renette
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
RF
Renette F's updateReviewer Update
24 Apr 2024, 11:31Unfortunately your answer above was given to me several times now. Nothing happens. I will post about this ***** on social media EVERYDAY untill I get my ****** money back. I already started. I will also warn students not to open bank accounts with Satandard Bank.
This is disgusting service.
I don't trust your 'help' rather pay back the ****** money.
This is disgusting service.
I don't trust your 'help' rather pay back the ****** money.
RF
Renette F's update24 Apr 2024, 11:31
Reviewer Update
Unfortunately your answer above was given to me several times now. Nothing happens. I will post about this ***** on social media EVERYDAY untill I get my ****** money back. I already started. I will also warn students not to open bank accounts with Satandard Bank.
This is disgusting service.
I don't trust your 'help' rather pay back the ****** money.
This is disgusting service.
I don't trust your 'help' rather pay back the ****** money.
Standard Bank's replyOfficial
24 Apr 2024, 11:33Hi Renette
Please allow our team time to look into the matter and we will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
Please allow our team time to look into the matter and we will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply24 Apr 2024, 11:33
Official
Hi Renette
Please allow our team time to look into the matter and we will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
Please allow our team time to look into the matter and we will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
RF
Renette F's updateReviewer Update
24 Apr 2024, 12:10SORRY - SAME REPLY - For weeks now. For how long and how many times do they want to look into the matter???
PATIENS RAN OUT.
I am opening a case of ***** now against Standard Bank. Your employees **** about their names SOMEWHERE there is a hugh cover up. I am talking to the Ombudsman tomorrow at 11h. If the ****** money get payed out to my satisfaction before 11h on25 April 2024 I (THE RIGHT AMOUNT) will cancel. I'm done waiting.
THIS IS THE WORST SRVICE EVER.
PATIENS RAN OUT.
I am opening a case of ***** now against Standard Bank. Your employees **** about their names SOMEWHERE there is a hugh cover up. I am talking to the Ombudsman tomorrow at 11h. If the ****** money get payed out to my satisfaction before 11h on25 April 2024 I (THE RIGHT AMOUNT) will cancel. I'm done waiting.
THIS IS THE WORST SRVICE EVER.
RF
Renette F's update24 Apr 2024, 12:10
Reviewer Update
SORRY - SAME REPLY - For weeks now. For how long and how many times do they want to look into the matter???
PATIENS RAN OUT.
I am opening a case of ***** now against Standard Bank. Your employees **** about their names SOMEWHERE there is a hugh cover up. I am talking to the Ombudsman tomorrow at 11h. If the ****** money get payed out to my satisfaction before 11h on25 April 2024 I (THE RIGHT AMOUNT) will cancel. I'm done waiting.
THIS IS THE WORST SRVICE EVER.
PATIENS RAN OUT.
I am opening a case of ***** now against Standard Bank. Your employees **** about their names SOMEWHERE there is a hugh cover up. I am talking to the Ombudsman tomorrow at 11h. If the ****** money get payed out to my satisfaction before 11h on25 April 2024 I (THE RIGHT AMOUNT) will cancel. I'm done waiting.
THIS IS THE WORST SRVICE EVER.
Standard Bank's replyOfficial
24 Apr 2024, 12:17Hi Renette
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply24 Apr 2024, 12:17
Official
Hi Renette
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
RF
Renette F's updateReviewer Update
24 Apr 2024, 12:21"The right hands"...... put my ****** money in THE RIGHT HANDS.
RF
Renette F's update24 Apr 2024, 12:21
Reviewer Update
"The right hands"...... put my ****** money in THE RIGHT HANDS.
Standard Bank's replyOfficial
24 Apr 2024, 16:14Hi Renette
We tried calling the number provided but the person who answered the phone advised us it's a wrong number.
Kindest regards, Standard Bank Social Media Team***
We tried calling the number provided but the person who answered the phone advised us it's a wrong number.
Kindest regards, Standard Bank Social Media Team***
Standard Bank's reply24 Apr 2024, 16:14
Official
Hi Renette
We tried calling the number provided but the person who answered the phone advised us it's a wrong number.
Kindest regards, Standard Bank Social Media Team***
We tried calling the number provided but the person who answered the phone advised us it's a wrong number.
Kindest regards, Standard Bank Social Media Team***
RF
Renette F's updateReviewer Update
25 Apr 2024, 11:55It is now clear to us after numerous telephone calls. Inside Standerd Bank FRAUR is taking place. The employees cover up for each other and I would advise other customers to move your money away from Standard Bank. They blame it on 'finger trouble' first with the account number and then with the amount.... in the same transaction??? Now my money is in a waiting account WITHOUT INTEREST for me. STANDARD BANK has all my details INCLUDING my telephone number. THIS IS A HUGH COVER UP. I can't imagine that people can be so illiterate that they can make such basic mistakes. A primary school kid can do far better. I don't trust the 'finger trouble' or the 'mistakes'. People helped themselves with my money and STANDARD BANK is happy with that.
RF
Renette F's update25 Apr 2024, 11:55
Reviewer Update
It is now clear to us after numerous telephone calls. Inside Standerd Bank FRAUR is taking place. The employees cover up for each other and I would advise other customers to move your money away from Standard Bank. They blame it on 'finger trouble' first with the account number and then with the amount.... in the same transaction??? Now my money is in a waiting account WITHOUT INTEREST for me. STANDARD BANK has all my details INCLUDING my telephone number. THIS IS A HUGH COVER UP. I can't imagine that people can be so illiterate that they can make such basic mistakes. A primary school kid can do far better. I don't trust the 'finger trouble' or the 'mistakes'. People helped themselves with my money and STANDARD BANK is happy with that.
Standard Bank's replyOfficial
25 Apr 2024, 12:28Hi Renette
Please provide us with the correct contact details, so that we can be able to assist further.
Kindest regards, Standard Bank Social Media Team***
Please provide us with the correct contact details, so that we can be able to assist further.
Kindest regards, Standard Bank Social Media Team***
Standard Bank's reply25 Apr 2024, 12:28
Official
Hi Renette
Please provide us with the correct contact details, so that we can be able to assist further.
Kindest regards, Standard Bank Social Media Team***
Please provide us with the correct contact details, so that we can be able to assist further.
Kindest regards, Standard Bank Social Media Team***