MM
Mathapelo M
1 reviews | Active since Mar 2009
09 Oct 2015, 10:16
Standard was down and everything went pear shaped
To whom it may concern,<br> <br> Since standard bank was down I stopped receiving proof of payment via email, sms, or text.<br> I'm prestige banker and I've called, emailed, consulted standard bank to no avail, my issue hasn't been sorted the last time I received proof of payment was on the 26 June 2015<br> When I make payments I need to send the person proof of payment and standard bank is not helping with that.<br> To cut a long story short im soo tired of standard bank and I've been loyal for many years and I'm not getting a basic service like proof of payment <br> I'm feed up and I want to move banks, please assist in this transition.<br>
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Replies (1)Standard Bank's replyOfficial
09 Oct 2015, 14:12Hello nthapi,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply09 Oct 2015, 14:12
Official
Hello nthapi,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
