MM
Mpho M
1 reviews | Active since Feb 2025
12 Feb 2025, 09:43
Standard vehicle finance
I had initially cancelled my credit shortfall in October, even SBAV acknowledged my cancellation yet now their saying I am have arrears on this policy and to extend that their had my money listed because of this. I am unable to amend the debit day because of this. I made more 10 calls regarding this and this bank is not willing to assist. I have decided to escalate this query to the ombudsman
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
12 Feb 2025, 10:19Dear Mpho
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Feb 2025, 10:19
Official
Dear Mpho
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
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Mpho M's updateReviewer Update
12 Feb 2025, 11:31How soon can this be resolved?
MM
Mpho M's update12 Feb 2025, 11:31
Reviewer Update
How soon can this be resolved?
Standard Bank's replyOfficial
14 Feb 2025, 12:53Dear Mpho
Our team has responded via email.
Kindly review and respond accordingly.
Eagerly waiting for your response.
Kindest regards,
Standard Bank Hello Peter Team
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Our team has responded via email.
Kindly review and respond accordingly.
Eagerly waiting for your response.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Feb 2025, 12:53
Official
Dear Mpho
Our team has responded via email.
Kindly review and respond accordingly.
Eagerly waiting for your response.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team has responded via email.
Kindly review and respond accordingly.
Eagerly waiting for your response.
Kindest regards,
Standard Bank Hello Peter Team
***